1. How do I find my driver at the airport?
Your driver will be waiting at the Arrival Hall exit gate holding a paging board with your name clearly written on it. You won't have to worry about searching for us; we will be there to greet you.
2. What happens if my flight is delayed?
Don't worry! We monitor your flight status in real-time. Your driver will adjust the pickup time accordingly at no extra charge, ensuring someone is there to meet you whenever you land.
3. Is the price per person or per vehicle?
Our transfer rates are per vehicle, not per person. This makes it a cost-effective and private option for families or groups of friends traveling together.
4. Can we make a quick stop (e.g., ATM or SIM card shop) on the way?
Yes, of course! Since this is a private transfer, you can request a brief stop for essential needs like withdrawing cash or buying a local SIM card along the main route to your hotel.
5. How far in advance should I book my transfer?
To guarantee availability, we recommend booking at least 24 hours in advance. However, for last-minute bookings, do contact us via WhatsApp, and we will do our best to accommodate you.
6. What is the luggage capacity for the vehicle?
Our standard MPV comfortably fits 4 passengers with 2 large suitcases. If you have extra-large items like surfboards or are traveling in a larger group, please let us know so we can provide a larger van (e.g., Toyota HiAce - additional charges may apply).
7. Are there any hidden charges like parking or fuel?
No. Our quoted price is all-inclusive. It covers the private vehicle, driver service, fuel, and airport parking fees. You only need to pay the agreed price.