Welcome to ON9Tour.com. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking through our website. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 PDPA.
1. PERSONAL INFORMATION WE COLLECT
1.1. When you make a booking or attempt to make a booking through the Site, we collect certain information from you including your name, billing address, shipping address, payment information, email address, and phone number.
1.2. We also collect specific travel information such as passport numbers, dates of birth, and nationality as required by airlines, hotels, and immigration authorities.
1.3. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. HOW WE USE YOUR PERSONAL INFORMATION
2.1. We use the Order Information that we collect generally to fulfill any bookings placed through the Site.
2.2. This includes processing your payment information, arranging for shipping or travel documentation, and providing you with invoices and booking confirmations.
2.3. We use this information to communicate with you and screen our orders for potential risk or fraud.
2.4. When in line with the preferences you have shared with us, we provide you with information or advertising relating to our travel products or services
3. SHARING YOUR PERSONAL INFORMATION
3.1. We share your Personal Information with third parties to help us use your Personal Information as described above.
3.2. We share your data with necessary travel service providers such as airlines, hotels, transport companies, and tour operators to ensure your travel arrangements are secured.
3.3. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. DATA SECURITY
4.1. We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
4.2. All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.
5. COOKIES
5.1. We use cookies to maintain your session and to enhance your experience on our website.
5.2. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
6. DATA RETENTION
6.1. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. YOUR RIGHTS
7.1. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
7.2. If you would like to exercise this right, please contact us through the contact information below.
8. CHANGES
8.1. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
9. CONTACT US
9.1. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided on our website.
Note: This Privacy Policy is subject to change without prior notice. By using our website, you consent to our Privacy Policy.
